Privacy Policy
CTRL Systems (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services. By using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and company details when you contact us or request services.
- Payment details when you purchase our services.
1.2 Technical and Usage Information
- IP address, browser type, and device details when visiting our website.
- Cookies and tracking technologies to enhance your browsing experience.
1.3 Business and Project Information
- Information related to your automation and system integration needs when engaging with our services.
2. How We Use Your Information
We use collected data for the following purposes:
- To provide and improve our automation solutions, integration services, and technical support.
- To process payments and manage customer transactions.
- To respond to inquiries, service requests, and customer support needs.
- To enhance our website functionality and user experience.
- To comply with legal obligations and protect against fraudulent activity.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, secure data storage, and restricted access to sensitive information.
4. Information Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information in the following circumstances:
- With Service Providers: Third-party vendors assisting with payments, hosting, or customer support.
- For Legal Compliance: If required by law, court order, or governmental request.
- For Business Operations: In the event of a business transfer, merger, or acquisition.
5. Cookies and Tracking Technologies
Our website uses cookies to improve user experience, track visitor analytics, and optimize site performance. You can adjust your browser settings to disable cookies if preferred.
6. Data Retention
We retain your information only as long as necessary for business, legal, and security purposes. Once no longer needed, data is securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage users to review external privacy policies before sharing personal information.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request restrictions on data processing.
To exercise these rights, contact us at [Your Contact Email].
9. Childrenās Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect data from minors.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated “Effective Date.” Continued use of our services after modifications constitutes acceptance of the revised policy.
11. Contact Us
For questions regarding this Privacy Policy or data privacy concerns, contact us at:
CTRL Systems
Waterloo, On
info@ctrlsystems.ca
519-729-1780