Terms & Conditions

These Terms & Conditions govern your use of our website, services, and solutions. By accessing or using our site and services, you agree to comply with these terms.

1. Definitions

  • ā€œCompany,ā€ ā€œwe,ā€ ā€œus,ā€ or ā€œourā€ refers to CTRL Systems.
  • ā€œYouā€ or ā€œClientā€ refers to any user of our website or services.
  • ā€œServicesā€ refers to our automation, integration, SCADA development, PLC programming, consulting, maintenance, and support services.

2. Use of Services

  • Our services are provided for industrial automation and related solutions.
  • You agree to provide accurate information when engaging with our services.
  • Unauthorized use or modification of our solutions without consent is prohibited.

3. Intellectual Property

  • All content, including designs, code, logos, trademarks, and materials, is the property of CTRL Systems or licensed to us.
  • You may not copy, distribute, or modify any content without prior written permission.

4. Payments & Billing

  • All pricing for services will be outlined in formal agreements or quotes.
  • Payments are due as per agreed terms, and late payments may incur penalties.
  • CTRL Systems reserves the right to suspend services for unpaid invoices.

5. Project Timelines & Deliverables

  • Project timelines will be defined in service agreements.
  • Unforeseen delays due to third-party dependencies, force majeure, or scope changes may impact delivery schedules.

6. Warranties & Disclaimers

  • We strive to deliver high-quality automation solutions, but we do not guarantee uninterrupted or error-free performance.
  • CTRL Systems is not liable for system failures resulting from misuse, third-party software/hardware, or external disruptions.

7. Limitation of Liability

  • CTRL Systems is not responsible for indirect, incidental, or consequential damages arising from the use of our services.
  • Our liability, in any case, shall not exceed the amount paid for the service in question.

8. Confidentiality & Data Protection

  • Any confidential information shared between parties will be protected and not disclosed without prior consent.
  • We comply with industry standards to safeguard client data.

9. Service Modifications & Termination

  • We reserve the right to modify, discontinue, or terminate services at our discretion with reasonable notice.
  • Clients may terminate agreements subject to cancellation policies outlined in service contracts.

10. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of [Your Jurisdiction].
  • Any disputes shall be resolved through mediation or arbitration before legal action is pursued.

11. Changes to Terms

  • CTRL Systems may update these Terms & Conditions as needed. Continued use of our services constitutes acceptance of any changes.

12. Contact Information

For any inquiries regarding these terms, please contact us at:

Dogoz Automation
Waterloo, Ontario
Ā info@dogozautomation.com
519-729-1780